Privacy policy

This privacy notice for SONDERSTORIES, describes how and why we might collect, store and use your information when you use our services, such as when you visit our website at www.sonderstories.es or participate with us in other related ways, including any sales, marketing or events.


Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. This policy has been configured in strict compliance with the European regulation of 25/05/18 on personal data protection. If you still have any questions or concerns, please contact us at hello@sonderstories.es.

WHO COLLECTS YOUR DATA?

Claudia Román García, in this Privacy Policy known as "SONDERSTORIES" is a company domiciled in Plaza Vicente Aleixandre, Seville, Spain - CIF:30248832Z owner of the website under the domain www.sonderstories.es. This Privacy Policy is only applicable to the website, meaning all pages and subpages included in it, declining SONDERSTORIES any responsibility for the different privacy policies and protection of personal data that may contain web pages that can be accessed through hyperlinks located on this website and not directly managed by SONDERSTORIES.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you register for the Services, express interest in obtaining information about us or our products and services, when you participate in activities on the Services, or when you contact us. The information we collect may include the following: names, telephone numbers, billing addresses, postal addresses, user names and information obtained through cookies.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (for example, a credit card number), and the security code associated with your payment instrument. All payment information is stored by SONDERSTORIES. All personal information you provide to us must be truthful, complete and accurate, and you must notify us of any changes to such personal information.

Information Collected Automatically. We automatically collect certain information when you visit, use or browse the Services. This information does not reveal your specific identity, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URL, device name, country, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, as well as for our internal analysis and reporting.
Like many companies, we also collect information through cookies and similar technologies.

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention purposes, and to comply with the law. Depending on how you interact with our Services, your information may be processed:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To provide and facilitate the provision of services to you.
• To respond to user inquiries and provide user support.
• To fulfill and manage your orders.
• To send you promotional and marketing communications. You may unsubscribe from our marketing emails at any time.
• To send you personalized advertising.
• To protect our Services.
• To administer sweepstakes and contests. We may process your information to administer sweepstakes and contests.
• To evaluate and improve our services, products, marketing and your experience.
• To identify usage trends.

To determine the effectiveness of our marketing and promotional campaigns.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests and exercise, establish or defend our legal rights.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in connection with business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking technologies to collect and store your information.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information for as long as necessary to fulfill the purposes described in this privacy notice, unless otherwise required by law.
We will only retain your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). None of the purposes set forth in this notice will require us to retain your personal information for longer than the time users have an account with us.

HOW DO WE KEEP YOUR INFORMATION SECURE?

Our goal is to protect your personal information through a system of organizational and technical security measures.

DO WE COLLECT INFORMATION FROM CHILDREN?

We do not knowingly solicit or market to children under the age of 18. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such minor and consent to such dependent minor's use of the Services.

WHAT ARE YOUR PRIVACY RIGHTS?

Following the European regulation of 25/05/18 on the protection of personal data:

• Right to information: You have the right to receive transparent and easy to understand information about how we use your personal data.
• Right of access: You have the right to obtain confirmation as to whether or not we are processing your data.
• Right to rectification: You have the right to have your personal data rectified when it is inaccurate or no longer valid, or completed when it is incomplete.
• Right to erasure: Also known as the right to be forgotten. In certain cases, you have the right to have your personal data erased. Although we may have legal or legitimate reasons for retaining it.
• Right to unsubscribe from direct marketing: You may unsubscribe from our direct marketing communications at any time by deleting your account, or by contacting us at hello@sonderstories.es
• Right to data portability: You have the right to receive the personal data you have provided to us in a structured, machine-readable format. You may then request the transfer of this data where the processing is based on consent.
• Right to disable cookies

You may review, modify or cancel your account at any time.
If you have questions or comments about your privacy rights, you can email us at hello@sonderstories.es

DO WE UPDATE THIS NOTICE?

Yes, we will update this notice when necessary to continue to comply with applicable laws.

HOW CAN YOU REVIEW, UPDATE OR DELETE THE INFORMATION WE COLLECT ABOUT YOU?

To request to review, update or delete your personal information, please send a request to hello@sonderstories.es